Privacy Policy

At Project Opus, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website projectopus.in (the “Site”), use our services, or make purchases from (including) our online store. By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect:

We collect the following types of personal information when you use our Site:

• Contact Information: When you fill out the contact form, we may collect your name, email address, phone number, and any other information you choose to provide.
• Purchase Information: When you make a purchase from (including) our online store, we collect information required to process your transaction, including your name, address, and payment details.
• Technical Information: We may collect non-personal information about how you interact with our Site, including your IP address, browser type, device type, and operating system.

2. How We Use Your Information:

We use the information we collect for the following purposes:

• To process and fulfill your orders and inquiries.
• To communicate with you, including sending order confirmations, shipping updates, and responding to your questions or requests.
• To improve the functionality and user experience of our Site.
• To comply with legal obligations and enforce our terms of service.

3. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
Our website is hosted by a third-party shared hosting provider. While we take steps to ensure your data is secure, we are not responsible for any breaches or incidents that occur beyond our control, such as those resulting from vulnerabilities within the hosting provider’s infrastructure or external hacking attempts.

4. Sharing of Information:

We do not sell, trade, or otherwise share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who help us operate our Site or provide services to you, such as payment processors and shipping companies. These service providers are obligated to protect your personal information and may only use it to perform specific tasks on our behalf.
• Legal Compliance: We may disclose your information when required by law, such as in response to a subpoena, court order, or government request.

5. Data Retention:

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

6. Your Rights and Choices:

Depending on your location and applicable laws, you may have the following rights with respect to your personal information:

• The right to enquire about the personal information we hold about you.
• The right to request corrections to any inaccurate or incomplete data.
• The right to request the deletion of your personal data, subject to certain legal exceptions.

If you would like to exercise any of these rights, please contact us using the contact details elsewhere in this website.

7. Third-Party Links:

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Force Majeure:

We shall not be held liable for any failure to perform or delay in performance of our obligations under this Privacy Policy due to events beyond our reasonable control, including but not limited to natural disasters, acts of government, war, terrorism, labor disputes, or any other events that are outside our control (collectively, “Force Majeure Events”).

9. Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us. Contact Details are available at Contact  page.